Privacy Policy
BNB By The Sea Pty Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us.
Information We Collect
We may collect the following types of personal information:
• Name, email address, phone number, and postal address
• Booking and payment details
• Guest preferences and special requests
• Information you provide when contacting us or using our website
How We Use Your Information
Your information may be used to:
• Confirm and manage bookings
• Communicate with you about your reservation or enquiry
• Provide customer support and improve our services
• Meet legal and regulatory obligations
Sharing Your Information
We will not sell your personal information. We may share your details only when necessary, including:
• With service providers such as cleaners, contractors, or booking platforms who help us deliver our services
• When required by law, regulation, or a valid legal request
Data Storage and Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Personal data is stored securely, and only authorised team members have access where necessary.
Your Rights
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate. Please contact us if you would like to update or remove your information from our records.
Website and Cookies
When you use our website, we may collect non-identifying information such as browser type, pages visited, and time spent on the site. Cookies may be used to improve website functionality and your browsing experience. You can disable cookies in your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
BNB By The Sea Pty Ltd
bookings@bnbbythesea.com.au
0460 415 658
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date.